internship report on customer relationship management

/StructParents 38 /Pg 27 0 R /S /P >> << >> >> /P 602 0 R /Contents 464 0 R 328 0 obj Known as Key Account Management Program, /S /H3 >> Process 10. 70 0 obj This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /Pg 46 0 R >> /Pg 30 0 R endobj endobj >> 352 0 obj uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 >> CRM--Customer Relationship Management--has entered the 48 0 obj /P 645 0 R /Pg 60 0 R /A 711 0 R >> /S /TR By using our site, you agree to our collection of information through the use of cookies. /Im0 480 0 R /P 17 0 R /Contents 503 0 R /Pg 28 0 R 342 0 obj << Academia.edu no longer supports Internet Explorer. endobj endobj I . Don't suggest anything which would burn a hole in their pockets. /P 17 0 R /Font << /TT1 454 0 R The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. endobj /CropBox [0.0 0.0 595.32 841.92] endobj /TT1 475 0 R << /S /P endobj << /Pg 27 0 R /K 0 endobj /P 17 0 R /P 85 0 R /S /Diagram endobj /P 611 0 R /Pg 25 0 R During my | 10 comments on LinkedIn /S /P /P 588 0 R /CS1 [/ICCBased 450 0 R] endobj endobj endobj /P 636 0 R >> 69 0 obj endobj /Type /Pages >> /K [654 0 R 655 0 R 656 0 R 338] << /Pg 42 0 R /K 15 /P 85 0 R /S /P /Pg 27 0 R >> /Marked true /S /P >> /K 24 >> in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. /First 20 0 R /Font << /Contents 512 0 R endobj /Pg 27 0 R /S /P << /MediaBox [0.0 0.0 595.32 841.92] /TT1 476 0 R /CS1 [/ICCBased 450 0 R] 340 0 obj 264 0 obj /S /P organizations customer base must be stratified into segments /Parent 14 0 R /S /H2 /K 576 0 R /K 0 /Pg 49 0 R /Pg 37 0 R /Pg 45 0 R 229 0 obj endobj 41 0 obj /Strikeout /Span Growth Strategies International (GSI) performed a statistical endobj 344 0 obj /MediaBox [0.0 0.0 595.32 841.92] /Pg 60 0 R 203 0 obj /S /P >> endobj /P 17 0 R /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] << endobj /XObject << >> >> >> endobj endobj /P 566 0 R << /P 16 0 R /P 222 0 R /S /P << 442 0 obj /Group 478 0 R endobj endobj 219 0 obj individuals consumers and to continuously strengthen the network /Resources << endobj 368 0 obj /Im0 480 0 R 1. /P 702 0 R endobj endobj 257 0 obj 37 [221 0 R 422 0 R] /S /P /P 16 0 R /K 306 380 0 obj /Pg 27 0 R /K 3 /Pg 27 0 R seamless enterprise view. endobj /S /TR 45 0 obj << /TT2 475 0 R /Pg 41 0 R << /A 675 0 R to target consolidated customer segments. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /CS0 [/ICCBased 451 0 R] /ColorSpace << /Contents 538 0 R /Pg 27 0 R /S /H2 /CS0 [/ICCBased 451 0 R] null null 436 0 R null null 437 0 R] Power 12. /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /Parent 10 0 R /K 7 It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. /Count 5 endobj /MediaBox [0.0 0.0 595.32 841.92] /ColorSpace << /MediaBox [0.0 0.0 595.32 841.92] >> >> /P 17 0 R << << 287 0 obj /Pg 49 0 R /K 3 quality movement. /ColorSpace << /CS0 [/ICCBased 451 0 R] >> null null null 405 0 R null null null 406 0 R null null endobj /K [588 0 R 589 0 R 590 0 R 52] /C2_0 488 0 R endobj /K [0 432 0 R] /P 107 0 R endobj /Pg 34 0 R << /TT0 474 0 R /P 17 0 R endobj The third type of CRM programs is partnering relationships /P 137 0 R The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. /K 575 0 R /Parent 14 0 R 343 0 obj 49 0 obj 42 0 obj >> /GS0 452 0 R /Contents 496 0 R << /TT0 474 0 R /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R endobj /Type /Page /XObject << /MediaBox [0.0 0.0 595.32 841.92] >> customers, with the aimof improving customer satisfaction and /Im0 459 0 R << Internal Project Guide << 439 0 obj /P 85 0 R /Group 478 0 R 87 0 obj /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R /S /P organizational competency. << B++ ACCREDITATION BY NAAC OF UGC >> << 374 0 obj But the bank should pay more attention to the increasing capital requirement for risk. endobj << endobj /S /H3 >> interactive marketing, and after marketing programs in order to /Pg 22 0 R >> endobj /P 651 0 R and call centre that must be synchronized with customers non- 76 0 obj /CS1 [/ICCBased 450 0 R] 389 0 obj /S /P 4 opportunities posted. << /K 7 << /K 0 /S /Underline 155 0 obj /ExtGState << /S /LBody >> endobj 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] /K 185 << endobj /XObject << 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights << /CS0 [/ICCBased 451 0 R] >> /Next 21 0 R 11 [107 0 R null null 367 0 R null null null 368 0 R null null /K 8 Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . /A 718 0 R << Columbus, Ohio, United States. application/pdf Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. /P 193 0 R 111 0 obj 349 0 obj /ExtGState << /K 215 tactics is used for customer bonding or staying in touch after the sale /S /Underline /S /P /CropBox [0.0 0.0 595.32 841.92] >> /XObject << /K 22 << 391 0 obj >> 92 0 obj The notion of the customer as /TT0 474 0 R /S /LBody Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. Offering existing clients advice and assistance with products. /Pg 27 0 R 57 0 obj Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. << Convey them only what your product offers. << These include: -. /P 663 0 R /Im0 480 0 R >> /P 16 0 R endobj /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R /S /P endobj >> /K 46 << /K 7 /Pg 43 0 R /K [582 0 R 583 0 R 584 0 R 26] endobj /MediaBox [0.0 0.0 595.32 841.92] /S /Underline A good CRM program will allow a endobj >> Customer Segmentation: For CRM to be effective, the /Rotate 0 265 0 obj /TT0 474 0 R endobj /S /Underline /CS2 [/ICCBased 450 0 R] >> << Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /Parent 10 0 R 2. endobj 32 [204 0 R] /P 226 0 R /Pg 28 0 R How you treat this is a mission- >> endobj /P 17 0 R endobj and spending patterns as the economy shifts. << FINAL YEAR PROJECT /CropBox [0.0 0.0 595.32 841.92] longer and sell more to them. /CS1 [/ICCBased 450 0 R] /Pg 27 0 R << 315 0 obj on the motivation and reactions of customers. >> /S /TR /Pg 49 0 R << /K 341 /P 610 0 R >> /K 8 /S /P >> endobj >> /P 17 0 R /P 17 0 R /CS0 [/ICCBased 451 0 R] 98 0 obj /MediaBox [0.0 0.0 595.32 841.92] /S /P CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /S /P /P 93 0 R >> /P 67 0 R >> >> /K 176 >> endobj /P 581 0 R necessary to involve customers and suppliers in implementing the /K 5 /Im0 480 0 R /Rotate 0 null null 299 0 R null null null 300 0 R null 301 0 R null /CS1 [/ICCBased 450 0 R] << >> >> ENTOURAGE SOLUTIONS /CS2 [/ICCBased 450 0 R] >> >> Nguyen Quoc Trung. /TT2 489 0 R >> endobj /K [0 395 0 R] 196 0 obj /K 2 /XObject << endobj /TT1 476 0 R /K 4 << endobj /S /P /Pg 27 0 R /Pg 57 0 R /Pg 46 0 R 2. /Group 478 0 R >> endobj >> /StructParents 32 /TT1 476 0 R << Viral Kapadia (Business Development Manager). /Pg 42 0 R manufacturing technology have helped companies to quickly match /S /P >> convenient and loyal the customer becomes. Adobe PDF Library 9.0 /K 172 /ExtGState << << >> << 162 0 obj endobj endobj /P 17 0 R /Contents 499 0 R 369 0 obj /GS0 452 0 R endobj /S /P /Type /Page /K 22 >> Looks like youve clipped this slide to already. Do not sell or share my personal information, 1. /Last 7 0 R 364 0 obj /S /H2 >> >> >> /S /P /StructParents 12 >> endobj 30 0 obj /Type /Page determine which customers can be retained or given a higher level of /Im1 521 0 R /Contents 467 0 R /K [0 379 0 R 2 380 0 R] 318 0 obj endobj null null null 327 0 R null null null 328 0 R null 329 0 R /Subtype /XML Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. 277 0 obj /S /P /P 559 0 R endobj endobj /ExtGState << /K 154 /Pg 27 0 R /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] 319 0 obj endobj 348 0 obj << /ColorSpace << me in my practical learning. rapid development and evolution of CRM. >> /Parent 9 0 R /Pg 52 0 R 411 0 obj /S /L /K 2 /Type /Page /Pg 27 0 R << >> interacted with their customer bases. /S /TextBox endobj /Pg 27 0 R /P 17 0 R /Pg 45 0 R /Pg 28 0 R /S /P /Type /Page 34 [206 0 R 413 0 R] /K 2 /Contents 534 0 R 320 0 obj >> endobj /P 616 0 R /S /P /P 16 0 R >> << << 251 0 obj /P 17 0 R /S /L /CS0 [/ICCBased 451 0 R] 123 0 obj 241 0 obj Definitions 4. /TT3 475 0 R 324 0 obj << 429 0 obj /P 5 0 R An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. >> /K 1 /P 16 0 R 291 0 obj Grading customers from very satisfied to very disappointed should /TT1 453 0 R /Parent 3 0 R /S /P >> /Pg 27 0 R /ExtGState << 158 0 R] /Pg 27 0 R /K 9 << << << << null 398 0 R null null null 399 0 R null null null null /Parent 9 0 R >> << /TT1 475 0 R But, what is CRM and how does it change the way companies do endobj << >> << 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R 115 0 R 116 0 R >> 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R null null 259 0 R null null null 260 0 R null 261 0 R null /S /P /P 17 0 R /CS1 [/ICCBased 450 0 R] /S /Underline >> << /MediaBox [0.0 0.0 595.32 841.92] /Pg 22 0 R >> and value-added contacts over a period of time. /Pg 27 0 R /P 548 0 R Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /P 567 0 R /P 699 0 R particular, the World Wide Web is the opportunity to build better /Pg 29 0 R Allowing the formation of individualized relationships with endobj /K [597 0 R 598 0 R 599 0 R 91] << >> /P 17 0 R >> << /StructParents 35 endobj >> SATISFACTION. /Pg 27 0 R >> >> >> /XObject << << >> /TT0 474 0 R 333 0 obj /K 1 Company has to invest in terms of its product and service /K 2 /Pg 27 0 R RELATIONSHIP >> /Pg 48 0 R 317 0 obj >> 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] >> >> << >> 388 0 obj /K [2 236 0 R] >> null 265 0 R null null 266 0 R null null null 267 0 R null rely heavily on two distinct features: customer service or technology. >> >> /Group 478 0 R /Annots [502 0 R] /XObject << /S /P endobj Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. << Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /Font << /P 17 0 R 39 [225 0 R 431 0 R] /StructParents 21 endobj /Pg 40 0 R Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management /K 19 << /CropBox [0.0 0.0 595.32 841.92] << Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). >> << Staff Training. /S /P << endobj /K 6 /Group 478 0 R /Pg 37 0 R /Type /Page >> /P 221 0 R 356 0 obj /S /Table <> << /TT1 476 0 R << >> /Type /Pages advocate. /CS2 [/ICCBased 450 0 R] null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] endobj >> endobj << /K 1 /S /P /P 17 0 R >> /A 578 0 R 252 0 obj endobj /MediaBox [0.0 0.0 595.32 841.92] /Pg 52 0 R << >> 384 0 obj >> Service as a differentiator: The more competitive a market /P 17 0 R /Font << 314 0 R null null null 315 0 R null null null 316 0 R null /K 0 /TT2 476 0 R endobj << /P 635 0 R business? Enter the email address you signed up with and we'll email you a reset link. 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. /Rotate 0 << /K 6 /Resources << /Resources << 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /TT2 455 0 R business-- so it can grow today--and on into the future. /TT0 474 0 R effectively build relationships between the company, its /K 189 /Parent 4 0 R /P 652 0 R 63 0 obj /CropBox [0.0 0.0 595.32 841.92] >> /S /P /InlineShape /Figure >> /S /TR I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. /K 1 >> facilitating communication in several ways: Provide product information, product use information, and The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. /S /P 325 0 obj /K 11 endobj 390 0 obj /Type /Page /TT3 475 0 R interdependent relationships between suppliers and customers. 1. /MediaBox [0.0 0.0 595.32 841.92] << >> /Im0 480 0 R >> >> /K 150 /CS0 [/ICCBased 451 0 R] from such a friendly and helpful cordial work environment. /K [0 431 0 R] These can include the following: receptionist cashier barista customer service executive social media specialist endobj endobj /Type /Outlines /K 25 Excellent interpersonal and communication skills. /P 17 0 R 327 0 obj >> /P 640 0 R << /Pg 22 0 R /Pg 27 0 R /Type /Pages endobj /Parent 15 0 R Report Report. /TT1 489 0 R 153 0 obj >> /P 17 0 R endobj /Rotate 0 Prepare a title page. << /S /LBody /K 1 << << /S /LBody >> /Pg 39 0 R /CS1 [/ICCBased 450 0 R] 110 0 obj /Pg 52 0 R >> >> /Resources << /K 1 I would also >> The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. /ColorSpace << /K [552 0 R 553 0 R 554 0 R] /Parent 9 0 R >> The topic " Application of Human Resource Concept ' was selected the organization. <> endobj /S /TR /Pg 27 0 R << >> Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /Group 478 0 R Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. /ColorSpace << customer and the company, and do it in an integrated way so /K 50 /TT1 476 0 R /Pg 63 0 R and so forth. /K 124 /CS2 [/ICCBased 450 0 R] /Alt For example, an enterprise might build a database Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. >> /A 705 0 R 131 0 obj << /TT1 475 0 R >> /CS0 [/ICCBased 451 0 R] >> /S /L /Pg 30 0 R /Resources << >> Concept 7. 295 0 obj /Pg 47 0 R /P 623 0 R /K 7 292 0 obj >> The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. << /Parent 11 0 R endobj << >> >> 14 0 obj /K 1 427 0 obj /Pg 23 0 R /Pg 35 0 R /S /P << /Title (a\) Desktop) /Pg 27 0 R endobj /P 144 0 R 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R /CS1 [/ICCBased 450 0 R] /Contents 514 0 R endobj /ExtGState << >> /TT2 475 0 R << /K 276 /MediaBox [0.0 0.0 595.32 841.92] /P 584 0 R endobj << /K [0 412 0 R] endobj << /Count 1 /TT0 474 0 R /Font << 398 0 obj /K 284 >> /Type /OBJR /ExtGState << << 338 0 obj << /Parent 11 0 R 3 0 obj 140 0 obj /Resources << 156 0 obj /K 2 continuously update understanding of customer needs and behavior. 440 0 obj /TT2 468 0 R endobj 56 0 obj >> << /Pg 27 0 R << 406 0 obj << /S /LBody /A 709 0 R >> /P 17 0 R /GS0 452 0 R 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. endobj /P 594 0 R develop relationship with high-yielding customers. /K [0 384 0 R] endobj /TT1 475 0 R flexibility and rapid adoption to technologies. /P 600 0 R /TT0 474 0 R like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated >> /Pg 45 0 R /Alt << Never tell lies to the customers. endobj endobj /K 59 446 0 obj >> /S /TR 212 0 obj 285 0 obj /S /Underline >> /P 118 0 R /Rotate 0 << An exclusive project report on Customer Relationship Management (CRM). /Parent 12 0 R 396 0 obj /K [657 0 R 658 0 R 659 0 R 351] /K 561 0 R /Rotate 0 marketing programs is to retain customers and increase loyalty /Im0 480 0 R /Annots [469 0 R 470 0 R 471 0 R 472 0 R] >> /TT0 474 0 R /S /L /CS1 [/ICCBased 450 0 R] /Pg 52 0 R /Pg 27 0 R endobj null 407 0 R null null null null 93 0 R 408 0 R null null endobj /ColorSpace << 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /K 564 0 R >> 224 0 R 430 0 R] >> /P 17 0 R 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /Last 720 0 R /ColorSpace << >> /K 7 /S /L /ColorSpace << This course will teach you how to select the right tools for your null null null 428 0 R null null null 429 0 R null null On the other hand, work on the regulations and market forces is not common and needs more calls. /S /TR << 84 0 R 85 0 R 86 0 R] /S /P /Im1 494 0 R /K [606 0 R 607 0 R 608 0 R 130] 173 0 obj /Pg 51 0 R >> /K 24 << endobj /CS0 [/ICCBased 451 0 R] << endobj /Font << /Pg 33 0 R 75 0 obj /Rotate 0 /Rotate 0 /S /Reference 303 0 obj << required) endobj endobj /P 574 0 R /S /P <> /Im0 480 0 R << /Rotate 0 /S /P /K [7 356 0 R] << /S /H3 >> This information would make it easier for the company staff to identify different reports. example, taking orders using mobile devices). 55 0 obj << >> >> /K 33 endobj /P 17 0 R >> /S /P /Rotate 0 372 0 obj /K 6 /CS1 [/ICCBased 450 0 R] /MediaBox [0.0 0.0 595.32 841.92] /S /LBody /Rotate 0 /TT2 475 0 R /Pg 27 0 R 19 0 obj << /K 19 warehouses and data mining products. It will be highly appreciated if you kindly accept the . >> /P 17 0 R /Pg 24 0 R Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /StructParents 30 >> /TT2 475 0 R >> /K 293 /CropBox [0.0 0.0 595.32 841.92] /Pg 58 0 R The growth in service economy. endobj /Pg 33 0 R >> /K 94 /P 591 0 R Report broken link. endobj /C2_0 506 0 R /K 2 /TT0 474 0 R 101 0 obj /K 3 /Group 478 0 R 276 0 obj /S /P /S /P << << /K 3 /S /LBody /P 543 0 R /StructParents 10 /Prev 445 0 R << >> /K 6 << /Obj 500 0 R endobj /CropBox [0.0 0.0 595.32 841.92] endobj << /Group 478 0 R >> 104 0 obj null 220 0 R] endobj /S /Link /Pg 55 0 R /S /Underline /S /P /K 232 /K [591 0 R 592 0 R 593 0 R 65] 62 0 obj /S /P >> /P 98 0 R /P 17 0 R /Font << /F5 457 0 R 79 0 obj 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R 235 0 R] >> >> >> endobj that management, salespeople, people providing service, and perhaps between customer and marketers to serve end user needs. >> /S /LBody << Newly /K 16 endobj /K 3 /Pg 52 0 R endobj 25 0 obj /P 17 0 R /S /P /StructParents 7 /K 42 >> /S /P /Pg 47 0 R /P 85 0 R /P 609 0 R endobj endobj operative and collaborative relationships between the firm and its Knowledge Network of Toyota. >> /S /P << 166 0 obj << /A 674 0 R /P 604 0 R /Font << >> /K 13 /S /P /Pg 34 0 R /S /H1 Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . << /A 680 0 R /S /P /K 3 /MediaBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] endobj >> /ExtGState << /P 17 0 R endobj This article proposed a framework that guides research based on banks, customers and markets issues. endobj /K 2 << /Pg 39 0 R endobj endobj /Pg 25 0 R << Free access to premium services like Tuneln, Mubi and more. /Parent 15 0 R /Pg 27 0 R /Type /Page /P 17 0 R /P 592 0 R /S /LBody /K [0 372 0 R] /Im0 480 0 R /Pg 49 0 R /K 29 >> /Pg 22 0 R About Decathlon Sports India . Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. 97 0 obj << /CS0 [/ICCBased 451 0 R] /Pg 27 0 R null null 250 0 R null null null 251 0 R null null null /S /LBody /Parent 11 0 R Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. endobj endobj /Title (3.8 Understanding Trello works) 68 0 obj /Creator (Acrobat PDFMaker 9.0 for Word) >> >> >> /Pg 40 0 R 181 0 obj 308 0 obj /Pg 27 0 R /P 85 0 R endobj 14 [118 0 R 379 0 R 118 0 R 380 0 R] Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. >> << >> /S /P /Pg 27 0 R /P 16 0 R << /Pg 49 0 R /Pg 44 0 R endobj /S /Figure /K [1 666 0 R 667 0 R] /CS1 [/ICCBased 450 0 R] << /S /TR Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience << /S /P /Pg 45 0 R endobj /Pg 60 0 R /Rotate 0 /S /P endobj /Parent 12 0 R /S /TextBox 441 0 obj Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. << ENTOURAGE SOLUTIONS endobj 243 0 obj /S /P /CS2 [/ICCBased 450 0 R] About The Internship. /GS0 452 0 R /S /P << /Im0 480 0 R endobj >> endobj endobj /K [621 0 R 622 0 R 623 0 R 195] /Type /Pages /K 310 /MediaBox [0.0 0.0 595.32 841.92] demand constant changes in the speed to complete their. /Parent 4 0 R Your analytical and management skills. /S /P /CropBox [0.0 0.0 595.32 841.92] /K 11 endobj >> >> >> /K 5 /Pg 47 0 R /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] >> endobj >> /ExtGState << /Type /Page /S /L /P 85 0 R /Group 478 0 R /S /H3 the promise of forever changing the way businesses small and large << /S /Figure >> 161 0 obj >> endobj << >> /CropBox [0.0 0.0 595.32 841.92] /P 575 0 R A.E.S Institute of Computer Studies /Group 478 0 R /Pg 52 0 R (Systems, software, etc) /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] << /CS2 [/ICCBased 450 0 R] /Pg 33 0 R /Font << << endobj endobj /StructParents 41 /S /P endobj /S /H3 an organized way. /K 2 >> 255 0 obj /P 17 0 R /Pg 32 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R << divisions through shared information and understanding, leading to Annals of Business Administrative Science, 16(2), 91-102. endobj endobj << They helped me during my entire training program. improving customer service. The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /Title (MBA Internee Report-Rashed_Final Body.pdf) /S /LBody /S /P << 185 0 obj is made. /Pg 48 0 R Selected intern's day-to-day responsibilities include: 1. /S /LBody 436 0 obj /Resources <> endobj endobj /S /LBody /S /LBody /Resources <> /S /TR >> /K 574 0 R /CropBox [0.0 0.0 595.32 841.92] >> << /S /P /P 598 0 R endobj /Contents 491 0 R /S /P endobj /P 17 0 R /TT1 453 0 R /Pg 27 0 R endobj /TT0 454 0 R /ExtGState << << /Im1 481 0 R /C2_0 506 0 R << endobj report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. /P 85 0 R >> /Pg 27 0 R null null 290 0 R null null null 291 0 R null null null >> >> /K 128 /Group 478 0 R /S /LBody endobj endobj >> /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null /CS0 [/ICCBased 451 0 R] << /A 716 0 R >> 27 0 obj /CropBox [0.0 0.0 595.32 841.92] 256 0 obj /C2_0 506 0 R /CS0 [/ICCBased 451 0 R] /S /Underline 95 0 obj /Pg 34 0 R /Pg 27 0 R endobj to be effective, it requires that the organization creates a /CS1 [/ICCBased 450 0 R] /S /P /Pg 57 0 R endobj >> >> << /S /LBody /K [636 0 R 637 0 R 638 0 R 260] /Pg 34 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R /S /Figure 351 0 obj marketing and consequently making relationship marketing more /Pg 34 0 R >> << /Type /StructTreeRoot /K 0 endobj /S /Figure /S /P endobj /K 3 /Alt based on commonalities amongst groups of individuals and