6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. The further your water has to travel from the water heater to Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. The cookie is used to store the user consent for the cookies in the category "Other. Fold the insulation and expose the thermostat. Rheem error code 03 is found on units with MIC-180 or EZLink. When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. Close the valve on the cold-water pipe feeding the water heater. Atlanta, GA 30328. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). care for a long-lasting life. Connect a garden hose to the drain valve near the bottom of the heater tank. Turn off or remove circulation pumps. Tankless water heaters are a great investment for your home or office. We use cookies to ensure that we give you the best experience on our website. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! 99. . Always check the. 28 results for "Richmond Tankless Water Heater" RESULTS. Tankless heaters heat water on demand. Check that the ground conductor on the water heater is properly connected. If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Richmond tankless water heaters from the mid-efficiency series (RMTG series) are available in three sizes delivering plenty of hot water from two to four baths. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. These can vary from electric to gas to hybrid and even on-demand water heaters. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. water filter, debris can become trapped in this long path if not stopped by Press and release the HOTTER button until the desired setting is reached to increase the temperature. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! So we created the Richmond ENCORE Electric Water Heater with LeakGuard. If your household frequently takes back-to-back showers, you Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. Locate the piezo-electric spark generator which is located on top of the combination gas control. Some are designed for indoor use; others for outdoor use. Wait 5 minutes to clear out any gas. Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. Point-of-Use 8kW, 11kW and 13kW Models. All water heaters are non-condensing. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. David is an expert in all things plumbing, heating, cooling, and water treatment. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. These cookies track visitors across websites and collect information to provide customized ads. Before removing the anode rod, make sure the cold water supply is turned off. link to How to Connect a Generator to Your Tiny House Without a Transfer Switch, Electric RV Water Heater How to & Troubleshooting Guide. All you have to do is browse through our guides, answers and personal experience documentations to find out what you should (or shouldn't) do when going off the grid. its destination, the more noticeable the gap. If you still want to review all the top brands before purchasing, see our overview here. Toggle the ON/OFF switch located on blower assembly to the ON position. Visually inspect the hot surface ignitor and main burner periodically. The outdoor version comes with freeze protection for temperatures as low as -30 degrees Fahrenheit, making it suitable for almost any setting. If you continue to use this site we will assume that you are happy with it.. These can also be helpful to a technician. Therefore most homeowners try to cut down costs wherever possible, bypassing the recommended installation procedure. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Even after they have reset the heater, it will turn off on its own after 10 to 15 minutes of running. Because the water is heated only when it is needed, the outgoing water temperature remains constant. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. Hot surface ignitor not positioned correctly. Check that the water heater is securely connected to earth ground. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. This is also a means of assuring that there is power to the water heater. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. Hard water deposits can therefore accumulate in the bottom of the tank. You should familiarize yourself with Richmond water heater troubleshooting if you have the device at home. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. All warranties are for the original homeowner and are not transferable. Tankless Water Heaters High Efficiency Condensing Tankless Gas Enjoy Continuous Hot water and save up to $1,100 over 12 years* View Product High Efficiency Condensing with Built-In Recirculation Circulates hot water from the heater through the home's plumbing allowing hot water to be ready at the tap when needed. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). Corporate Office: 1100 Abernathy Road, Suite 1700 You also have the option to opt-out of these cookies. It's expensive to continue to heat and re-heat water when you're not home or not using it. If you do not have the hook ups to clean your water heater The digital display makes it simple to set the water temperature. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If your Rheem tankless water heater shows an error code 00, try restarting it. If so, you may need to clean, repair or replace the pilot burner to fix the problem. You need to make sure that all faucets are closed. Verify power supply (120 VAC). As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. Remove the screw attached to the upper heating element access cover and take it off. Corporate Office: 1100 Abernathy Road, Suite 1700 prevent this, but now that you're aware of the problem, you can avoid jumping It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. If there are bubbles, this indicates a gas leak that must be corrected. Customers reviews for Richmond water heaters all mention the high quality of these units. Some of the models are suitable for both multiple appliances or a single application it all depends on the incoming water temperature. It is still significantly higher than the energy efficiency of any tank model. Extremely energy efficient, it is a great option for replacing a tank water heater, as it will give you hot water on demand for as long as you require it. in the shower until the cold water has passed. 3 Richmond Tankless Water Heater Reviews from Consumers Online, 4 Richmond Tankless Water Heaters Warranty and Customer Service. Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. Learn more. EcoNet Enabled -all Tankless products from 2010 to present can connect to EcoNet mobile app via Tankless EcoNet Accessory Kit (REWRA630TWH), Copyright 2004 - Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. Get the latest in Richmond Racing news. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Try to reignite the pilot light. Corporate Office: 1100 Abernathy Road, Suite 1700 Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. How To Fix: Some newer models are even Wi-Fi compatible. Richmond is one of the reputable brands, with several quality appliances on offer. You can also call a qualified and professional service technician. When there is a malfunction, an error code will appear on the LCD display. These units obtain combustion air from the outdoors. This website uses cookies to improve your experience while you navigate through the website. Uses indoor air for combustion with flexible venting options up to 100 feet. Featuring ThermaCirc360 technology, Rinnai water heaters are a solid choice for homeowners looking for an efficient, quality water heater that will save energy and produce unlimited hot water. If you are not regularly checking your Its compact size will leave room for a water softener or extra storage. Compare those to your own unit. This can take up to 24 hours. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs The pilot burner should be cleaned or replaced in this case. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. Draining or flushing a water heater is a form of maintenance. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. You can set the temperature anywhere you want from between 80 and 140 degrees Fahrenheit, changing the thermostat in single-degree increments. However, it is necessary to have a suitable setup to install a gas heater indoors (including 120v of power). Do not open the inner door of the appliance and try to light the burner by hand. Click here to review this water heater's Energy Guide for more details. Birds nest, rodents and wasps nest can also block your venting, so be sure to thoroughly examine all vents that are located or lead outside your home. Allow several gallons to flush through the discharge line to an open drain. Water Connection Size: 3/4 inch. Go to the next step if you do not smell gas. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Well, you can try doing these steps before you finally call a professional service: Make sure that your heater's power (within the breaker panel) has been turned off Pilot burner orifice is clogged- You need to clean or replace the pilot burner. If you own a tankless water heater or are upgrading from a traditional tank Richmond tankless water heaters are designed as gas-powered, condensing, and non-condensing models, offering great innovative features for efficient water heating. The best way for you is to go to the official website and find thorough information there. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Watertechadvice.com is supported by readers. Use a match or candle flame or smoke. The reference mark A or 1 mark represents an approximate water temperature of 130oF. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. RMTEX-18 18KW Richmond Essential Whole House Tankless Water Heater - Best Whole House. The temperature appears on an LED screen. Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. NOTE: The definitions of tankless water heater error codes are for informational purposes only. Tankless FAQs What is a tankless water heater? No, they are not. Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. Analytical cookies are used to understand how visitors interact with the website. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. Learn More About The Water Tech Editorial Team. Do not force it. Dishwasher Smells Like Burning? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. In short, Richmond water heater troubleshooting can give you tons of insight and knowledge if you know how to make use of it in the best way. Press and release each of the buttons once. The Most Likely Problem - The Thermocouple Is Bad 1.1 How To Fix 2 2. These cookies ensure basic functionalities and security features of the website, anonymously. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Much like the Rheem water heater, Richmond is very consumer-friendly. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Drain the heater and clean it. This cookie is set by GDPR Cookie Consent plugin. Refer to your product manual to make sure the clearance requirements are being met, as installing your water heater too close to other objects can block the air supply and create a fire hazard. The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. Gas control problem-Contact a qualified service technician to inspect and fix the issue. shower and feel warm water at first, but then get blasted with several seconds Toggle the ON/OFF switch located on the blower assembly to the OFF position. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. You can find all the above Richmond water heaters for sale on Amazon, where youll also find the technical specifications for each model. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. Just like everything with these three characteristics, it is time-consuming and challenging. Offers simple and easy to read diagnostics and leak protection with audible alarm. Check for any error codes. It's not always something you want to do on your day off, but it still needs to be done. In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. On the Richmond website, youll find an online form to submit a question, complaint, or comment. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. The standard was intended to enable homeowners to compare the efficiency one water heater to another. 929 East 41st St. PO Box 4200 If you do not smell gas, proceed to turn on all electrical power to the appliance. Here is the answer, Rheem Tankless Water Heater Error Code 13. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM).