- edited I believe I rebooted the router after doing this as well. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. 20h48. Gave bulbs no choice but to connect to 2.4 ghz. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. Testing How do I use BT access controls (Wi-Fi Controls)? Smart Setup is BT's online set-up wizard. How do I restrict the wireless devices that can connect to my Hub? Recommended - Our free program will setup a static IP address for you. This is called opening a port or port forwarding. WPA2 - the default setting (we strongly recommend you use this). Users . our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. None - anyone can connect to your wireless network without entering a password. 2. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. 2 users liked/thanked this post: Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Youll need to enable the Bridging feature. 07:25 AM, I see what you mean. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. This means when you search for your Hub in the list of wireless names on your device you'll only see one. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). 20h46 I can confirm it works OK but it takes a few goes to get the timing right. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. - edited Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Set up a static IP address in the device that you are forwarding a port to. From the Hub Manager, click on Advanced Settings, then Wireless. BT started charging for non returned Smarthubs in December 2019 NOT 2018. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. 15-01-2019 The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. 2 - Activate the DHCP on Pi-hole Thank You). Choose BT Access Control from the options. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Open Port Checker is the only online port checking tool that has Guaranteed Results. Port forwarding is literally forwarding a port from the internet to your home network. Registered, office: 81 Newgate Street, London EC1A 7AJ. Not all routers are the same. @Prodigy11UK Welcome to the Plusnet forum. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? ipconfig /renew. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Opening Ports for FIFA 23 using Your Router. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. Perhaps Im due an update, well see. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. How do you turn off wifi? BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. Connect the cable to the hub's power port, plug it into the wall and switch it on. When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. 25-08-2022 After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 Note: If you have changed these numbers in the past, you will need to enter in the those values. Click on the Firewall button at the middle of the screen. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. It's odd because after a full reset both bands DO have the same BT network name. on Thanks@Baldrick1! How to Open a Port in Your Router for Gran Turismo 7. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. BTW, the image you posted won't be public until a mod approves it. Blue means it is ready to go. Unsurprisingly, we've called this gizmoSmart Scan. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. Do not get discouraged. 13-04-2021 You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). 13-04-2021 Thanks for your howto posts! don't put in cupboards or, behind sofas) and don't block any vents with objects. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. 22h11, on 9:26 PM Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. Just follow along as we lead you through the process of opening a port in your router. Phil Wilkinson-Jones | October 27th, 2021. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. The work to change this especially on Linux is horrendous. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Enter your BT hub admin password. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Mattwilf, smallblueplanet. From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. on Web admin interface of the BT Smart Hub 2 router. - edited 25-08-2022 Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. California Residents: Prop 65 WARNING. Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. If you ever need to turn it off for any reason, you can use this switch to turn it off. Find the address bar in your web browser and type in your router's IP address. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. A BT Smart Hub 2 or similar will be provided by your provider. Ask questions and share tips with other people 24 hours a day. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. Above is an example of what a web browser address bar looks like. I suggest you start a new thread asking specifically for a way to use 5 static IPs. on IP address The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites WPA-Auto - if you're having problems connecting older devices. Find the Port Forwarding section of your router. This topic was automatically closed 21 days after the last reply. Security type Set the security level for your Hub's wireless connection -. 16-01-2019 The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Then enter the highest number of that range into the External Ports End box. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Best answer by Tp10000 Thank you. Channels Your Smart Hub automatically scans for the best wireless channel. However, that doesn't mean adapters won't arrive at some point. It is mains powered and requires a mains socket nearby. Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. Make sure that your computer is. Using the BT Hub Manager If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. 15-01-2019 Navigate to the Port Forwarding section in your BT Smart Hub 2 router. To find out how to use it, just click on the dropdown for your Hub. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Things are slightly different for the Smart Hub 2. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. We think that forwarding a port should be easy. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. You might also want to take a look at this guide to broadband router settings. New replies are no longer allowed. If you ever need to turn it off for any reason, you can use this switch to turn it off. I've just noticed an error. (If I have helped you in any way please click the thumbs up. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. 20h48, on The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. DHCP server Click on the Hub gateway IP address shown and change the '1' to a '0'. Take a small pointy object (a toothpick or a . I changed the setting to OFF and the issue was solved. You'll find it in Hub Manager. 1 - Deactivate the DHCP Server on BT Smart Hub 2 I recommend separating them as some devices dont work when they are in sync. Baldrick1. - edited The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. How do I create a Port Forwarding rule on my Smart Hub? 22h41. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. For example, you can control your children's internet use when you're not about. socket if it's safe to do so and contact our helpdesk. To find out how to use it, just click on the dropdown for your Hub. Dust with a soft dry cloth; don't use water or solvent. I don't really want this. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. Don't let poor connections slow you down. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Deactivate the IPV6 DHCP on Smart Hub 2 This will open the Hub Manager, Enter the admin password. as in hospitals. Didn't realise that was the way to do it. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. I only use one, static IP. 16-01-2019 - edited 26-08-2022 All rights reserved. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. From theHub Manager, click onAdvanced Settings, thenWireless. 25-08-2022 Thanks Baldrick1 for your advice and the steps to go through. Theres no need to worry though, as its a pretty simple process. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Then prompt your device to connect to the Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Once your router is up and running, wed suggest you start making it as secure as possible. Some early versions of firmware will not accept special characters in the password. 12-04-2021 This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. How can I change my BT contact details in My BT? BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". 2 users liked/thanked this post: - edited Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. 1800000. other electrical equipment that can get hot). (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Should have done a bit more researching first. You can switch the Hubs DHCP server on and off. Keep these instructions safe for future reference. Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? A regular mistake made is to plug the DSL cable in before instructed. The hub will be locked to telephone line use only. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. Smart Setup has moved on some firmware versions from the Home to the Status page. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. With BT access controls you can manage how your device accesses the internet during certain times of the day. You should see a box similar to the one shown below. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. on Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. Can you help by posting a screenshot of your advanced wireless page? This website uses cookies to give you the best experience. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. Baldrick1, disgracie. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. Only change it if you're having connection problems with your device. Thanks again for sharing the results of what must have been a great deal of hard work! BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. How do I change my Smart Hub's wireless settings? To add the forward, find the Add icon located near the right of the screen and click on it. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Yes. Page 2 You can add and manage these easiest way to get help . No problem, I think it a lot of money for a modem/router anyway. The work to change this especially on Linux is horrendous. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. It should appear as soon as you connect to the Hub and open a browser. Anyone else seen this problem or better still found a way round it? Keep area ventilated (i.e. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Find the Advanced Settings button located near the bottom right of the screen and click it. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Let's take a look at the legacy BT routers that are still capable of getting you online. Presumed I was suppose to do the same. Maybe I am due a software update sometime. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. Registered, in England No. Position all parts, including power adapters away from, heat and sun (i.e. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. It should work fine on a JL connetion.