Ill check it out! If it was Ebay that wouldnt fly. Poshmark never read my emails. Never before have I seen you could remove love notes. These people never buy anything and it seems their sole purpose for being on Poshmark is to waste your time. Im trying to get my money back and Ive warned Poshmark about the seller, but theyve not commented. It happens to some degree in every venue. It just got to the point where I found myself so frustrated with some of the aspects of the app that I decided to branch out on my own. I want something more plug & play. I have a successful online store but some weeks I kill it on posh more than my store! Do you not use them because your items are not new? How about silly girl talk on a rainy Sunday afternoon? I am so upset!!! Ridiculous amounts of time finding, listing and sharing until my fingers are numb. This is how Im making a living now and its drowning. Ok, I get it. As a very small time seller (only my own high end closet items), I spend a lot of time photographing and always ship same day. They will delete the listing if it's those two cercomstances. You take a chance to see if something fits or not- its not OUR problem as a seller if it does not fit you! Sorry for the diatribe! I only sell things that I would buy myself; if there is too much wear I will either throw it away or donate it. I was such a motivated seller here, and accepted almost all offers even if I didnt even nearly get the deserved earnings. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. On the sales page across from where is says order status their is a drop down that says Problem?Order Inquiry When you click that drop down one option will say, report a problem with a return. Thanks for sharing I dont feel like its just me. Bundle & Save! Ive learned quite a bit from reading all the issues and problems that buyers and sellers have had to endure. They give you the impression that EVERY seller on here kills it! Tap the Offer/Price Drop button on any listing and select Offer to Likers (these are private). When people offer $5.00 for an authentic Michael Kors bag, then I certainly understand why sellers get upset. I just deleted all my listings and uninstalled the appIm taking a break and will see if I return. Completely bizarre but block and ignore. I dont defend the behavior whatsoever,by anybody. I videotaped myself opening the box and sent it to them. Its a cleaver, but insidious business model. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. My first sale, I already have someone disputing the authenticity of the bag I sold them. anyone have any ideas? They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). I recently had someone buy some Nike shorts from me. Great post! This is when they still owned Paypal. Can someone help me? That should have been a red flag. I also had emailed Poshmark about using a windows phone and not being able to use their app, they never responded, that tells you a lot about Poshmark right there. However, where one has a pro its the exact con for the other. Great minds! I started selling on Poshmark in January 2019. LOL POSH took down all my listings for no apparent reasons im done with this app. Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. Ive had brick and mortar stores in the past and have been selling on eBay for 4 plus years, so Poshmark is my newest addition to my retail experience. Uh, I posted FOUR photos of the bag, including one where Im holding it for reference. And then there is the time suck factor. When selling on shopify do I have to pay some kind of fees? So after 6mo and deleting my account, I broke and opened a new closet, this time I was going to be more vigilant. I just started on poshmark selling designer clothing (3.1 Phillip Lim , rag and bone, Sergio Rossi etc.) Unless you sell only high end expensive items its just not worth it. @splinkink Im so sorry you are having to go through this. She wants The sellers on there have a much higher chance of actually shipping my stuff. Theyre the reason I stopped accepting offers on Poshmark altogether. Hi Ann, im just a posher on this thread not the one who wrote the article. If I get banned because of this comment. But it sucks since I have put whole days worth of time sharing and following in the app. I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. I was starting to wonder if I was the only person who felt this way about Poshmark. Thank you for sharing. Hi Susan! It takes more time than it is worth and Im seeing the writing on the wall before going any further. i am so over Poshmark! Def the worst I have heard!! She is a new user with no prior purchases. If you treat it as a hobby you will get paid accordingly. A second option of any item under 3lbs should be available . I also received a blouse that was listed as free people. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support. Wont make another purchase on there. So now Im out the item AND the money. Its one thing to receive a request to return an item, its another story to have a third party inspect it, approve it, send it on and STILL approve their request to return for not being as described. I had exactly the same issue with my listing returned back to me, even if I have a photos before wrapping the item, and sent to poshmark support for evidence that it was not the same when it got back to me poshmark will never take your side. The buyer haggled a lot on the prices, each item was listed low already but I accepted an offer and the buyer received all 4 items for just $16. Thanks. Not even google has any relevant answers for that stupid error code 2002. But I have had 3 files opened up on etsy and they sided with me all 3 times. Makes me ill and frustrated i cant do anything. I buy on eBay like crazy and have never ever had a problem like this. Yesterday after being a buyer on Poshmark I decided to start selling some items. Just a tip I photograph EVERYTHING as Im packing each item. I feel like I am being exploited. As funding has dried up for private tech companies, those in the online shopping space have not fared particularly well. Its the principal of things. She bought a $15 kylie Jenner lipgloss tube and when she received her package she claimed I had sent her an empty box. I was just wondering how you get buyers to your shop with the platform Poshmark offered. I just deleted my Poshmark closet. Caitlin, Our blog covers the best tips and tricks you can use to make the closet of your dreams. I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that Im going to get kicked off of here due to these bogus fradulant people. Why the fuck would the seller change the rating?!!??! No bundle may exceed 5 lb., she didnt want to pay the additional shipping. Can anyone suggest how I can get my money for this? Hi, I came across your post and loved it because it describes how I feel with Poshmark. Ive heard of people not getting backed by Posh but so far so good! I had someone bundle 3 items which totaled $30 and offered me $6!! Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? New comments cannot be posted and votes cannot be cast. Besides that this site is for those who have quit Posh, not those singing its praises! Thank you so much for that information. Goodbye to my consideration for Suggested user now for another few months. I had told them I was happy with the other items, and only wanted a refund for the damaged top, plus the money off that was promised in the description. And they get mad if you tell them that? I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasnt as described. Overnight????? To put a Vacation Hold on your closet, simply go to your Account tab, select My Seller Tools, and tap Vacation Hold, where youll be able to choose your start and end dates. End of story. These scammers really make you lose faith in humanity! I get a nasty review how I lied about the items, that they were used. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. I have been selling handmade clothes on Poshmark for 6 months and only got one sale and it was a lowball. The seller contacted me and said her entire closet was thrifted and apologized profusely. Most items I have sent tops , pants and shoes are less then 3lbs and normally would cost under $3.00 to send yet the buyer is forced to spend either $6.79 or $ 5.00 unless the seller wants to pay shipping. I unfortunately ordered on Poshmark on two occasions. I can buy $20,000 in retail for $1200 and make $2400 fast. What a farce! I use social media, my blog, and Google AdWords to drive traffic to my site. I've done a little research and decided I was ready to expand to other platforms. And more importantly, I dont have to deal with the following Poshmark problems that caused me to quit altogether. This displays sales metrics, including sales, net earnings, number of listings sold, and orders over time. I just feel that sellers should be mindful about the real worth of an used item. Selling On websites has outlived its purpose in my life. And on a Sunday, today on a holiday weekend????? Any tips on that? Meanwhile her average ship time says 8 days, mine says 1 day soo. 4 got 5 star reviews. The bonus items were worth more than the items you paid for. I quit Poshmark a couple of years ago, thank god. Same name? I send in a request in December to become a suggested user and got no response. And since I have more time behind me than in front of me, I cannot rationalize wasting that time on poshmark. My measurements were clearly posted but all she cared about was getting it an I clearly stated to her do you want me to measure anything ? If the Shared successfully banner doesnt pop up, then youre in share jail. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) Ive tried 5 times to delete it, sent the code to PM that I received, and NOTHING. I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. Hope everyone finds their happy spot. Some nice love notes. And hand wrote a thank you and placed it carefully on top. PM has made me not visit the mall for a 3 weeks now, so it has made me save some money and get REALLY good second hand stuff. I sell ONE or TWO items per week. Im an avid buyer never have issues and I am a seller as well and have had some nasty child like women treat me like dirt. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. I have a question. I've been selling on Mercari for 2 months. They always protect me and I only lost 1 dress because I didnt understand, and etsy didnt tell me, China doesnt respect our tracking #s so it was delivered but no tracking proof so she, of course , knew this and filed a never received claim. Im beginning to think it would just be easier to delete it. It works both ways. Ugh, I could type and gripe for days on this issue! Yet thousands do it every week on that app. Like, if youre going to run an online store, at least attempt to be professional/prompt. I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. Can I ask if your photo showed the item zipped up? As the founder and CEO of womens social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. Jen, And unfortunately without going into details, the garment came back to me damaged. Amen. Posh Markets Posh Markets lets you tap into different communities on Poshmark, whether it's Women, Men, Kids, Home, etc. Thank for your comment Maggie. Theyre not gorgeous, staged photos theyre photos for record. Im sorry this is happening to you and sorry about your father. I sold authentic items, described them well, photographed them well, especially noted any items with damage/wear. I had someone leave me 5 stars the other day on Posh but left a somewhat negative love note. Guess what? That didnt happen, either. Nothing I have sent not even a coach bag and heels were over 5 lbs yet the buyer has the $6.79 added to their fee so it creates a frenzy on lowballing you to death. Sure theres a ton of complaining and trying to figure out what the business is doing, but theres no real pushback from the community. I just came across PoshMark about a week ago and was searching for what it means to follow someone on poshMark when I found this. Seeing the number of comments here going on about what a shitstorm Poshmark is here just tells me to stay the hell away from it. I just this second deleted my Poshmark account for the second time in five years. I still love what I do, because it is their decision to call me a name. I came across your article, and Im so glad I did! I came across a whole network of victims within Posh after nearly being scammed by Julie. Do you think you could post a picture of what the make up train currently looks like now, and tag me in it? With the ridiculous release of their Home Market (I say ridiculous because they already had zillions of non-allowed home goods listings), they no longer have the distinction of being a Fashion and Accessories platform (though they continue to charge a premium fee); 2). Jessica, youre not the only person that has happened to. Time will put this poorly conceived and terribly run business in its proper place. ~Peace and Purple rain, friend~. How to delete your Poshmark account using the mobile app. Firstly, she was trying to take advantage of someone who was in a very emotional situation, and who knows how many times this ploy has worked in the past for her but I cant be bullied and I wont tolerate a manipulating opportunist having a temper tantrum because I didnt give in to her berating. It's like having multiple appsall in one! I am not sure if it is worth the stress. To make one of these listings available for purchase: click the "Edit" icon on the listing details page > select "Mark as Available.". There's a daily limit for shares on Poshmark, and it's roughly 10000 shares in a 24 hour period. Thank you so much Sydney! So dysfunctional. After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. I just know with bad experiences its definitely easy to give up. Either shes a scammer who wants to get away with it or simply just a buyer experiencing remorse. Only to *new* Poshers. EVERYTHING!!! I seemed to have a streak of 4 rotten customers, one was an obvious scammer that pm allowed to go through anyway. Really sad that there are people out there like that. They never got back to me. It was solitary confinement. She hasnt sold anything yet from her closet. Im going to take pictures of every inch of an item. It just no longer worked for me. Got to a hand it to her you cant take pictures of an odor. I am not a buyer so i dont care to even look at another poshers closet at all. With your own site, you are responsible for driving traffic to it, of course. These people are unbelievable. even when the tags are attached theyre still trying to get something for nothing and thats the frustrating part! $87 $118. If you come to my Closet and start the games i have learned so much on how to steal your buyers i will do it! Ive read her comments and potential buyers have asked for photos of the actual jacket and some other ?s. The men and women who do this are to be commended, but again, their time is valuable, and are they compensated for it? To see if youre in share jail, try sharing an item. Ive had completely ungrateful ratings and rude comments left, even when getting an item close to 90% off in mint condition complaining of perfume smell (it was sitting by an air freshener). Once I finally get my payment I am shutting my closet down. I just created a poshmark account wanting to make some money, but now I am very scared. The seller can get their item back and re-list and move on. I had 298K followers and never a problem before! Since they dont have a way of addressing their use, they need to permit all sellers to use these tools, to level the playing field. If not, oh well. So now Im out the product, the sale money, the return shipping, and any future sales because the item is basically trash. Im going to give all my remaining active closet to good homes at the end of this week. If you pay what they are asking, list it for the msrp they suggest, then wait for an offer and Posh taking 20%, you might make a couple of bucks or break even! Its going to be a big job moving my 250 items from Poshmark to other platform but I cant wait. Youve inspired me to get off my bum and actually bring my online boutique to life. Its ridiculous. I havent! hire me, I love everything you said. I received no reply, but she now has the jacket marked not for sale. Bought it and didnt bother with the site until cleaning out after Christmas and thought Id try selling. If so how there are no email addresses to market to them. 6. I have so so many high end items on there without any problems but I think I had just been lucky until now. Thanks. Out of the blue they sent me another label. I never bothered to fight that it just wasnt worth my time and the stress. Thanks for listening to my 2 cents. And then Poshmark takes a hefty cut. I have taken allmost all my preowned irems off but i know Ill have problems anyway. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the sellers profit. I appreciate your ideas and will look into it, This has helped me process what I want to do as a reseller since everyones posts have been helpful since I started selling PM in Jan 2017. Looking into this. Heres the best part , I received the dress back with a run (like in a stocking) a snag in the dress an it was loaded with perfume, an you could tell it was ironed an worn !!!! I bought this bag from Saks and saved money for months to buy it. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! Poshmark is very odd. Every penny counts at this point. Smh!! The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you havent sold something because , you have two freaking days to get it out . One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. Poshmark puts closets in share jail so people cant spam the platform with massive amounts of sharing. Also the new scam is just to say an item isnt authentic when they wish to return it. Buyer asked NO questions, asked for NO additional photos, did no offers, took forever to get for some reason and then opened a case. Use the site wisely, certainly dont sell something you wouldnt give away to charity. Well, even if youre not in share jail, keep reading. I responded with an appeal email, which I am sure they will get to sometime in another dimension, let alone within the decade. Wow thats horrible! The first time I was active for three years and did pretty well, however, when Poshmark opened their platform to all markets, enter the trolls, the scammers, the perverts, and the con artists. Only recently (within the past week) did someone finally answer my emails and sent me an address to return the dress, not the shoes. If you go on your desktop, does your poshmark closet not show up? I also didnt like that the shipping was the same price no matter the item was. They brag about entering the closet and making nasty comments and offering 3.00 on every listing. In the upper right-hand corner, select the gear icon. In my experience it is the cost that counts. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! I was waiting for proceeds from a sale that went to the wrong bank account. Decent customer service is a key factor no matter if you are a Buyer or a Seller. A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes Im a rude whore that needs to learn how to treat people nicer to make more sales LOL. If I sell something elsewhere, I just delete the post on Posh. All brand new with tags however I feel as if the items will stay there forever and the the mass population doesnt really buy designer but more so gently used clothing or they want your items for next to nothing. Also, the seller seemed shocked and said shed get back with me. Im looking to compile a list of interested sellers so when the app launches Ill have plenty of sellers. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. Is there a way to do this? For example, (real experience; comment section): Buyer name (myself): dhampyre Ive been selling on Poshmark for almost 1.5 years now. Thank you for making me feel I was not alone. Hi! I wish the authenticators on PM knew how to authenticate!! I am so sorry to read this. That also will only communicate through email. Does anyone know if it is OK to list the same item on other websites that you have listed on Poshmark or is it exclusive to Poshmark? I don't think I would've gotten banned or blocked, but maybe? I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. However Im doing same as you! Thanks for reading! I have read a lot of horror stories like this happening to people unfortunately. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. I got to the point where if someone offered me less than half the asking price, I would just block them. Expecting no problem, when I went to print out the shipping label, THEN Poshmark gives you grief with their idiotic verification process (why they dont do this BEFORE a new Seller posts stuff is beyond me). As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. I found your article and am hoping you might know what can be done. Again, this is exactly why I left Poshmark. ?Thanx,Lisa, I have to leave Poshmark. Can you give me your thoughts on tradsey? On the web. Poshmark didnt even email me. Does anyone know if the buyer returns the item damaged can you reopen the case? Even if, sorry to say, they called you a whore. Closet Clear OutAs a seller, Closet Clear Out is a great way to make sales and give your buyers discounted shipping. my_poshboutique. They get 30 days to review. I sent mercari several emails showing them my conversations with the buyer (even though I knew they could see it) but much to my dismay they approved the return. At this point, it may be best I dont even if they allow me to. Long story short: someone bought it, said it had snags, took photos and sent to Posh! And not everyone on Posh is conducting it or their closet as a business. Candace, you should definitely start your own site! I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. I even take photos of distressed details on jeans, even though that is the design. I responded to Poshmark yet there was absolutely no support from them at all. So you tell me who is being dishonest??!!!!!! I asked her how, and of course never got a reply. I have many issues with Poshmark myself,and I agree with everything you said,except for one in particular. They were like new. 1. Ive been doing okay overall It hasnt caused me to throw the towel in just yet but it was definitely better than Ebay . These women go into closets and post pictures of an item and others proceed to criticize every aspect of the listing. I looked on line and its illegal for a minor to do this and them not do nothing. I applaud that. Or if I cancel an order and relist it- I get told I see you sold these for less before- why are you selling them for more well, last time I checked, it was my closet Im pretty much finished selling lol. Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. Thats why God invented Facebook. Then that shit stays on your wall forever unless you repost! but they still want to offer $5. I swear and know it, some people do it just Bc they dont like what theyre receiving and find a way to send it back just to get out of it and ruin your products. I thought her response to me was forthcoming and genuine, but I was still disappointed.. So, I dont pay to market or spend a bunch of time SMM marketing, but use my posh sales to lead people to my site by putting thank you cards and candy in my customers packages. Im no longer involved in e-commerce, but I just wanted to wish you success with the book.