I insisted on reading a sample contract under the guise of, if I like it I'll sign. 1. I am okay to take the 'hit' with collections, but did you make any more payments? Same happened to me in Playa del Carmen. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. I looked at the internet those properties and added up the costs if bought separately as needed. 2. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. i wonder is there is a law firm willing to undertake one? When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. I was specifically told I was not buying a timeshare. Hopefully USA will read all of these issues; FBI please help . We couldn't use the 2 weeks concurrently (travel w/family). Customer service contacts and company information. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. My credit score got dinged by 150 pts slowly climbing back up. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. This may also include calls and text messages to my wireless telephone numbers. Absolutely outraged! Beware of timeshare scams in Mexico! In short, the rule requires the . Do not purchase a time share with this company. i personally would beg to differ. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. I was scammed in May 2018. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. We finally were contacted by a person named Rosalia Silva Campos. We signed yesterday and they said we cant cancel it. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. has a reference to a class action law suit filed in 2017 You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. Not much else he can do he says. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Cancel a Hilton Grand Vacations Timeshare? Sunset Beach Group review: Scam. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Instead of waiting around thinking the solution will present itself to you. Kukulcan Km. Possibly the attorney General also! The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Case #PSC 1701479 How to Get Rid of Cancun Palace Resorts Timeshare? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Ask to use the internet to download the real form from the IRS. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Anita Rigoni of US. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. The above comments confirmed my suspicion of a potential scam. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. We do alot of cruising and thought-Wow this is really a great deal. Historical Court Records (more than 50 years old). Sunset Solutions Group consumer reviews, complaints, customer service. But opting out of some of these cookies may have an effect on your browsing experience. Sunset World Resorts & Vacation Experiences. this is a site in teh USA who says they files a case. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. We liked going out & trying different restaurants. I actually thought we had a decent price, and wanted the deal to work. They tell you lies to make you buy their packages. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. Or you can fill out or form on the right side of the page. No such website! In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. These specialized businesses are designed to help get you out of your contract, usually for a fee. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. I hate those people with a passion. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. How To Cancel a Manhattan Club Timeshare? Sunset Group, Sales Dept. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Sunset World Resorts & Vacation Experiences - Complaints Board If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. They said this was a standard business practice in Mexico. I cannot even sell mine for $1. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. Never begin working with a company without first having everything written down in a legally binding contract. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. I became suspicious these series of complaints of others. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Thanks. I feel Sorry for those who have suffered from this kind of scam. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Resolution Timeshare Cancellation - MyTimeshareExitReviews I almost got scammed myself. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! We only suggest companies with high ratings and verified customer reviews. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. BEWARE this is a scam. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions - sunsetsales@sunset.com.mx. You dont need to go through the process alone our company is here to help! I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. They said we could come anytime to use our 'week'. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Just a thought. 2. In addition to these serious issues, other problems noted, included: 3. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. Sunset Groups ratings and reviews reflect all of these issues and complaints. How to Get Rid of Hacienda Del Mar Timeshare? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. How to Get out of the Ritz Carlton Timeshare? Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Same here would love to know how to resolve. This effectively nullifies the contract. The company I also know as The Sunset Group . We are seeking total resolution. 3. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. This never happened, so we wrote several additional emails to this firm. How To Cancel Holiday Inn Club Vacations Timeshare? They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Has anyone asked for a review and gotten their contract cancelled? This is multiple scenarios with the same story. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Travel & Vacations. So would I Earl. Have you been able to get any resolution? I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. they will admit that trading your private residency with someone else costs $189 each time. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. This took several months to correct. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. They are taking away their earnest money based on lies and misrepresentation. Hire a Legitimate Timeshare Exit Company. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. They promise you everything and deliver NOTHING! If there is somesort of class action please count me in. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. However, you may still be able to get out of your contract by exercising your rights as a consumer. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. How To Write a Timeshare Rescission Letter? when we went to the sellers office we were told they do not buy back units. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Something else to remember is that anything that sounds unrealistic most likely is. How to Get Out of Raintree Vacation Club Timeshare? The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. 4. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. We followed the terms of the contract termination clause (13) as written in the contract. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Have you had any luck with your fight against these crooks? They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. How did it turn out for you guys? We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Something is really off. We only recommend companies with high ratings and strong track records in the industry. How to Get Out of a Sheraton Vistana Timeshare? We were at this so called "90 minute presentation" for the entire day, almost 8 hours! Hopefully one day their tactics will end, I meant they are professional scammers. so we just put down a deposit and told that we have 5 days to cancel. If there is a lawsuit please let me know, I was a victim too. We hope this article has been helpful. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. What a lead in! On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Search Close. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. The document they show is a complete fake. We are tying to cancel our membership too but they said that it is not valid. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. zillayh@gmail.com, We are also victims of Sunset Group. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold.