Where you caught it and at what time, along with your destination. NoWcard: Renew What time can I use my bus pass outside of Gloucestershire? If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Older person's bus pass | Leicestershire County Council This can be done by visiting a participating library only. Renewing an older persons bus pass. I am a disabled pass holder, will I receive a bus pass renewal letter? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. GCC understand there was a discount being offered for some local train travel. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Your bus pass will be renewed automatically. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. The county council will not reimburse you for any charges levied by medical specialists or advocates. This form can be completed and returned in the envelope provided with your form. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Can I use my bus pass on Park and Ride Services and Airport Transport Services? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. If you have not received this letter, call us straightaway on 01452 426265. When can I use my concessionary bus pass in Gloucestershire? Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. . Lancashire: We will need to see evidence of your new address. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Auto-renewal for an older person's bus pass. We also use third-party cookies that help us analyze and understand how you use this website. Passes that were automatically renewed should be received by 1st March 2023. These pages are for East Sussex bus pass holders. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. If you do not receive your new pass please contact our information line on 0345 600 0659. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. In London, you can use your card on buses but not on the Underground Train services. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. You can apply for your renewal bus pass online. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. What are the 3 most important parts of a motherboard? These are mostly people who have held a bus pass since at least 2008 and will now be . Travel passes and concessions - City of York Council Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. These cookies ensure basic functionalities and security features of the website, anonymously. It is not valid in Wales* or Scotland. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Residents are. Some bus services are changing. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Renew a bus pass | Apply for a concessionary bus pass - Medway By clicking Accept All, you consent to the use of ALL the cookies. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Disabled person's bus pass . Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. What do I do with a bus pass which is no longer needed? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. You will need to apply to your new local authority for a new pass. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Older or disabled persons bus pass | Essex County Council For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Your bus pass will be renewed automatically. This website uses cookies to improve your experience while you navigate through the website. Freedom Pass expiring: How and when to renew London travel permits. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Please provide them with as much detail as possible about the journey you wished to make. My age-related pass has now expired but I have not received a new one. My new bus pass has been refused by the driver. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. An older persons bus pass has exactly the same benefits as a disabled persons pass. Your pass will be automatically renewed if you have used it within the last 13 months. How did the American colonies actually win the war and gain their Independence from Britain? March 2023 renewals. current pass expires so pass holders dont need to do anything, just wait for a Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. If you have not received your renewal form, please contact our information line on 0345 600 0659. Click or tap the rating which best represents your experience. The cookie is used to store the user consent for the cookies in the category "Performance". Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. We send out renewed passes by the end of March. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. No, concessionary bus passes are not accepted on the night Buses. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. The passes will be sent out automatically but people should call the bus renewal hotline . How long does it take to renew an older persons pass? It does not store any personal data. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Do not include common words or names. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Frequently asked questions about concessionary bus passes Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). A 5 administration fee will be required for a replacement bus pass. How long will my new bus pass be valid for? You will receive your pass by post within 5 working days. If you pass does not register on the card reader on the bus, we won't know the pass is being used. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Free bus passes explained - Surrey County Council - surreycc.gov.uk The cookie is used to store the user consent for the cookies in the category "Other. If it has already expired, please call 0345 678 9088 to arrange a renewal. No. You can renew your bus pass up to 8 weeks before it expires. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Unemployed people. 2 Are senior bus passes renewed automatically? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. All content 2023 Southend-on-Sea City Council. How to renew your bus pass | Shropshire Council They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. New bus passes to be sent to thousands of County Durham residents Renewing an older persons bus pass | East Sussex County Council Can you renew your bus pass online? - Wisdom-Advices If you dont provide us with evidence, your new pass will be delayed. If you email us please confirm your date of birth and current address in the email so we can fully check our records. This can be your email address or set to something memorable for you. Can I use my disability-related with a companion bus pass in other parts of England? You must let us know if you have changed address over the last 2years and your bus pass is about to run out. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Renewing, updating or cancelling a bus pass - Thurrock Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. I am an age-related bus pass holder and my current bus pass is due to expire soon. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. If you have not received either a letter or full pack call us straight away on 01452 426265. Changes to personal details Other Scottish passes arent accepted on the trams. Apply for your bus pass by visiting the GOV.UK website. Concessionary bus pass and travel vouchers - Borough of Swindon Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. All rights reserved. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. It is being used by the person whose photograph and name appears on the pass. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Senior HOLO cards available at all Satellite City Halls on Oahu The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Please let us know if you no longer require a bus pass. The list of these services is on the GCC web site, under Transport. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you move address, update the details on your bus pass at least three weeks before the renewal date. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). You may need to provide proof of your new address. How much longer should the Sun remain in its stable phase? applies to approximately 12,000 people, the vast majority of whom are Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. It tells you about: Bus passes are issued for up to five years. You won't need to renew your bus pass when it expires. Call us on 0345 200 0388 for an application form or for assistance completing one. Most young disabled (under 16) pass holders should have received a short form to return. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Please check with the county council in the area you plan to visit. all that. Login to renew or manage your Bus Pass and to keep your details up to date. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Your older person's bus pass is valid for four years. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Completed renewal forms will be processed and new vouchers issued approx. Will receive a renewal form, as evidence is required to obtain a new pass. The pass is valid for the journey being undertaken, for example at the right time of day. Please note you will require your customer number to complete the form (This can be found on your renewal letter). These cookies track visitors across websites and collect information to provide customized ads. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. five years We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Free travel before 9.30 am on infrequent services. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. I have applied for my new bus pass, what should I do with my current pass? The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Age-related pass or vouchers. What is the cause of the card not working? My new bus pass will not work when I place it on the smart card reader on the bus. For Seniors, pricing is as follows: One-way fare: $1.00. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. For assistance with new applications: (Click the arrows below to reveal the answers). Customers will receive their new pass to the registered address at least1 week before their current pass expires. This cookie is set by GDPR Cookie Consent plugin. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. renewed people had to fill in forms and submit photographs but we have scrapped It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. for staff to amend your details and arrange for a renewal pass. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. What should I do? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Find out more about an igo card. You will need to pay 10 to replace this pass. You also have the option to opt-out of these cookies. If your pass has been stolen, you should call 0345 200 0388 to replace it. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Disability-related passes can be valid for 1 - 5 years. However, you may visit "Cookie Settings" to provide a controlled consent. Can I use my English senior citizen bus pass in Scotland? No it is not possible to issue an age-related bus pass "with companion" entitlement. Bus pass renewals - Travel Devon You do not need to reapply for your bus pass. You should continue to use your current pass, but then cut it up once your new pass arrives. The form will ask for a new passport-sized photo, which will be printed on their new card. You do not need to renew an igo card. However, you may not be allowed to use your bus pass on night buses i.e. The day and date you experienced difficulties. Are you struggling with the cost of living crisis? Open all. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Using your card. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. The way of applying may be different to the way you applied in Gloucestershire. 4 Apply online. Applicants can enter in their postcode online and will be given the contact details of their local council. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Age-related travel pass - Norfolk County Council When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. How do I apply for a disabled persons bus pass? This cookie is set by GDPR Cookie Consent plugin. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. In the unlikely event that your pass does not arrive, you should call. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays.